a524 The Goldilocks Zone of Dental Insurance
February 5, 2025
Provider

The Goldilocks Zone of Dental Insurance

For nearly 50 years, the annual maximum benefit on most dental insurance plans has remained stagnant at ~$1,500, despite rising healthcare costs. At first glance, this might seem like a failure to adjust for inflation. But when viewed through an economic lens, this number isn’t arbitrary—it’s carefully calibrated to optimize insurer profitability.

Why Hasn’t the $1,500 Cap Increased?

Insurance companies often justify the unchanged annual max by pointing to low utilization rates—only about 5% of insured patients reach their maximum benefits each year. But the real question is: why is utilization so low?

The answer lies in price elasticity—the relationship between cost and consumer behavior. Preventive care, such as cleanings and exams, tends to have low price elasticity—meaning people are more likely to seek these services regardless of cost, especially if they have coverage. However, major dental procedures like crowns, root canals, and implants are highly price-sensitive, meaning that when out-of-pocket (OOP) costs are high, many patients defer or forgo treatment.

So why is $1,500 the magic number? Let’s break it down:

1️⃣ If annual maximums were much lower → Revenue too low

  • If a plan only covered $500 worth of dental care but premiums were $400 per year, many consumers would opt out of insurance entirely and simply pay out of pocket for cleanings and minor work.
  • Insurance plans need to offer at least a perceived value to encourage enrollment, and a cap too low would drive consumers away.

2️⃣ If annual maximums were much higher → Payouts too high

  • A higher annual max (e.g., $5,000+) would mean more patients receiving coverage for major procedures, leading to significantly higher claim payouts for insurers.
  • A study published in JAMA found that raising annual maximums results in higher utilization and fewer unmet dental needs—which is great for patients but costly for insurers.

3️⃣ At ~$1,500 → Just Right

  • Patients get just enough coverage to justify having a plan.
  • But the cap is too low to fully cover major procedures, meaning patients often face high OOP costs that make treatment decisions more difficult.
  • Since major procedures are price-sensitive and poorly covered, many patients defer care entirely, keeping utilization low and maximizing insurer profits.

📊 This is the "Goldilocks Zone" of dental insurance—low enough to manage insurer costs, but high enough that people still buy into the system.The Role of Inflation: Patients Pay More for LessWhile the $1,500 cap remains unchanged, the cost of dental care has skyrocketed. A study in Health Affairs found that inflation-adjusted annual maximum benefits have actually decreased over time, meaning patients today are getting far less coverage for the same price.Rather than raising the max benefit, insurers have relied on other methods to maintain profitability:

  • Shifting more costs to patients through higher co-insurance and copays.
  • Increasing premiums while keeping benefits the same.
  • Capping major work reimbursement rates, so procedures cost more out-of-pocket.

A Better Approach: Toothsome’s Direct Care Model

At Toothsome, we’re taking a different approach—one that removes artificial limits and restores transparency to dental care pricing. Instead of working within an outdated insurance framework, Toothsome offers a direct-care model that allows patients to access care at fair, predictable prices without the constraints of annual maximums.Through our platform:

✅ Patients get access to high-quality care without arbitrary caps

✅ Providers set transparent, bundled pricing for major procedures

✅ Employers and individuals can contribute to a portable, future-proofed dental benefitWe believe that affordable, high-quality dental care shouldn’t be dictated by insurer-imposed limits. It’s time to move beyond a system that was designed for a different era.

Let’s rethink how dental care is accessed and funded—not just for better economics, but for better outcomes.

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